Email Setup for Apple iOS Phones/Devices (IMAP)

Note: your device’s icons and menu layout may appear different than our examples.

IMPORTANT: Finish the steps on the Start Here page before proceeding

Setting up a new account

Unlock your device, then tap “Settings”.

Settings Menu

From the Settings menu, tap “Accounts & Passwords”.

Email Type

Select Add Account.

Type of Account

Tap Other as your account type.

Tap Add Mail Account.

New Account setup

Enter your name, email address and password, and then tap Next. Note: Description is just a label or identifier for your preference should you have multiple mail accounts configured for your device. It is optional.

Enter Server Information

  1. Make sure IMAP is selected
  2. Name: Enter your name
  3. Email: Enter your email address
  4. Description: IMAP
Incoming Mail Server
  1. Host Name: imap.us.exg7.exghost.com
  2. User Name: Enter your email address
  3. Password: Enter your email password
Outgoing Mail Server
  1. Host Name: smtp.us.exg7.exghost.com
  2. User Name: Enter your email address
  3. Password: Enter your email password
Once the server information has been added, tap Next.

Select Services

Select the services to synchronize and tap “Save”.
Congratulations, your new email account is set up and ready to use.

Removing an old account

IMPORTANT: Be sure to move your old mail to your new account before removing an old account. Click here for instructions on moving old mail

Unlock your device, and then tap the Settings icon.

Accounts & Passwords

From the Settings menu, tap “Accounts & Passwords”.

Select the account to remove

Tap the account you are going to remove.

Delete the account

Tap “Delete Account” in red text at the bottom.

Confirm account removal

Tap “Delete from My iPhone” to confirm clearing the account from your device.